Our Commitment to Privacy and Data Protection
Your privacy and data protection are fundamental to our commitment to excellence at Flentis Akademie. We uphold the highest standards, ensuring GDPR compliance and transparent data handling practices across all our interactions.
Flentis Akademie operates under strict adherence to European data protection standards, including the comprehensive GDPR framework. This commitment extends to all website visitors and participants in our executive education, MBA, EMBA, and professional development programs.
We are transparent about how we collect, process, and protect your personal data. Flentis Akademie, located at Elisabethstr. 4502, Floor 3, 80797 Munich, Germany, acts as the data controller for the information collected through this website and during program enrollment. For any data protection inquiries, please reach out to [email protected].
Our privacy policy is meticulously designed to cover the full scope of our digital presence and educational services. We recommend reviewing this policy periodically, as it may be updated to reflect changes in legal requirements or our internal processes. Any significant changes will be communicated promptly and clearly.
We believe that privacy is not just a legal obligation, but a cornerstone of trust in our relationship with you. By maintaining robust data protection practices, we ensure that your journey with Flentis Akademie is secure and provides peace of mind.
Data Collection and Processing Practices
At Flentis Akademie, we collect various types of personal data to effectively deliver our educational services and maintain clear communication. This section details how and why your data is processed, always adhering to lawful bases as required by GDPR.
Types of Data Collected:
- Identity Data: Name, professional title, company, and contact information (email, phone, address) provided during inquiry, registration, or program enrollment.
- Program Participation Data: Enrollment history, course progress, certifications attained, and feedback provided.
- Technical Data: IP address, browser type, operating system, and website usage data collected via cookies and analytics tools for website optimization.
- Communication Data: Records of your interactions with us via email, phone, or online forms.
Legal Basis for Processing:
We process your data primarily based on your explicit consent, contractual necessity (for program participation), compliance with legal obligations, and our legitimate interests in improving our services and communicating relevant information while respecting your rights.
Purposes of Processing:
- Delivering executive education and professional development programs.
- Managing your enrollment, participation, and certification.
- Personalizing your learning experience and providing relevant content.
- Communicating important updates, program information, and promotional offers (where consented).
- Improving website functionality and user experience through analytics.
- Complying with legal and regulatory requirements.
Data retention periods are determined by the purpose for which the data was collected and legal requirements. Once no longer needed, data is securely deleted or anonymized. We only share data with trusted third-party service providers (e.g., payment processors, CRM systems) who adhere to strict data protection agreements and operate under GDPR-compliant frameworks. We do not sell your personal data.
Your Rights and Data Control Options
GDPR grants you significant rights regarding your personal data. Flentis Akademie is committed to facilitating the exercise of these rights, ensuring you have full control over your information.
Your Key GDPR Rights:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain conditions.
- Right to Restriction of Processing: You can request that we limit the way we use your data.
- Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format.
- Right to Object: You can object to the processing of your data in certain situations (e.g., for direct marketing).
- Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.
How to Exercise Your Rights:
To exercise any of these rights, please contact our Data Protection Officer (DPO) directly. We will respond to your request within the legally required timeframe. Formal requests may require identity verification to ensure your data's security.
Data Protection Officer Contact:
Email: [email protected]
Address: Flentis Akademie, Elisabethstr. 4502, Floor 3, 80797 Munich, Germany
Should you have concerns about our data handling practices, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement.
We also provide mechanisms within our communication preferences to manage how you receive marketing and informational communications from us, allowing you to opt-out at any time.
Data Security and Cookie Usage
At Flentis Akademie, the security of your data is paramount. We employ robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This section also outlines our cookie policy and approach to website tracking.
Technical & Organizational Security Measures:
- Encryption: Data is encrypted both in transit (TLS/SSL) and at rest where appropriate.
- Access Controls: Strict access policies ensure only authorized personnel handle personal data.
- Regular Audits: Our systems undergo routine security audits and vulnerability assessments.
- Data Minimization: We only collect data essential for our stated purposes.
- Breach Response Plan: A comprehensive plan is in place for rapid incident detection and response, including timely notification to affected parties and authorities as required by GDPR.
Cookie Usage and Tracking Technologies:
Our website uses cookies to enhance user experience, analyze site traffic, and support marketing efforts. Cookies are small data files stored on your device that help us remember your preferences, track site navigation, and understand how our content is used.
We categorize cookies as follows:
- Strictly Necessary Cookies: Essential for website functionality (e.g., session management, security).
- Analytical/Performance Cookies: Help us understand how visitors interact with our site, allowing us to improve performance.
- Functional Cookies: Remember your choices (e.g., language preferences) to provide a more personalized experience.
- Targeting/Advertising Cookies: Used by us and our advertising partners to deliver relevant ads based on your interests.
You have the right to control your cookie preferences. Most web browsers allow you to manage cookies through their settings, including options to block or delete cookies. Please note that blocking certain types of cookies may impact your experience on our website.
For third-party analytics and marketing tools (e.g., Google Analytics), data transfer is safeguarded by contractual clauses ensuring GDPR compliance or reliance on EU-approved frameworks. We do not engage in international data transfers that do not meet these stringent safeguards.